ÍÑ¿ã°É

Supporting faculty teaching online and hybrid courses

Online Campus offers a range of support, services, and resources to help faculty teach online and hybrid courses.

For Canvas or learning management system related support, or if you need the Zoom link for virtual office hours, please submit a ticket or contact us using the options below.

How to get help

• Email for Online Campus support: canvas@csueastbay.edu
• Online Campus phone: 510-885-2700
• Virtual office hours: New hours: Tuesday through Thursday, 10 to 11 a.m. and 1 to 2 p.m.
  For security reasons, the Zoom URL for virtual office hours is provided after you contact the Online Campus support team.
• Canvas 24/7 technical support: 1-866-325-0853 or
• Email for general questions: online@csueastbay.edu

What would you like to do?

Choose an option to go directly to the right resource:

Submit a ticket to the Online Campus team for Canvas, course shells, or online teaching support.

I want to log in to Canvas

Go to the Canvas login page using your CSUEB NetID and password.

I need Canvas support, resources, or tutorials

Find Canvas documentation, Screensteps tutorials, instructor and student guides, and browser checks.

I want to meet accessibility and Title II requirements

Learn about ADA Title II, WCAG 2.1 AA, course accessibility expectations, and support for remediation.

I have questions about AI in teaching and learning

Explore AI tools, CSU systemwide resources, suggested syllabus policies, and strategies for AI aware teaching.

I want to design or redesign my online or hybrid course

Get guidance on course design, workload, activities, and quality online and hybrid teaching practices.

I am interested in quality assurance and course certification

Learn about the Online and Hybrid Course Quality Assurance Program, training, and course certification.

I need help with external tools and applications

See the list of tools that integrate with Canvas and find guides for common learning technologies.

I want to explore other teaching and learning resources

Browse additional resources, including faculty development, online teaching tips, and student support information.

Key focus areas for online and hybrid teaching

Online Campus partners with departments and campus units to support high quality, accessible, and engaging online and hybrid courses. Use the links below to dive deeper into specific focus areas.

Our eLearning ecosystem

Online Campus supports a modern eLearning ecosystem centered on Canvas and integrated tools. The ecosystem connects:

• Instructional designers and eLearning specialists
• Faculty and academic departments
• Advisors, peer and professional tutors, and student support services
• Digital tools and technologies for teaching and learning

Together, these partners support engaging and accessible learning experiences, with Canvas as the core learning management system.

Office of the Online Campus

General inquiry

LI 2800
25800 Carlos Bee Boulevard
Hayward, CA 94542

Email: online@csueastbay.edu
Website: /online/

Key contacts

Administrative Assistant

Julie De Lima
Phone: 510-885-3882
Email: julie.delima@csueastbay.edu

Sr. eLearning Specialist

Cheryl Saelee
Phone: 510-885-4878
Email: cheryl.saelee@csueastbay.edu

eLearning Specialists

Serena Kohgadai
Phone: 510-885-2562
Email: serena.kohgadai@csueastbay.edu

Shara Cheng
Phone: 510-885-4237
Email: shara.cheng@csueastbay.edu

Learning system administration and media

Dan LeGate, Learning System Administrator, Programmer, Analyst
Email: Dan.LeGate@csueastbay.edu

Manpreet Chatha, LMS Admin and User Consultant
Phone: 510-885-3717
Email: manpreet.chatha@csueastbay.edu

Zach Oshri, LMS User Consultant and ATI Coordinator
Phone: 510-885-3884
Email: zach.oshri@csueastbay.edu